Forum Discussion

Copper Contributor

Jan 15, 2023

Walkie Talkie not working on iPhone in background or when locked

I'm having an issue with Teams Walkie Talkie not working when the app is in the background or the phone is locked. This issue is occurring on an iPhone 11 Pro Max, iOS 16.2. I'm connected to a chan...

microsoft teams

Walkie Talkie

RealTime_M365

MVP

Jan 21, 2023

Hi,

Can you test this scenario and check. If the Teams Apps is in the background do you get any teams call notification?

My thinking is IOS is killing the app in the background because of which the Walkie Talkie notifications isn't coming along. Can you test the above scenario and see if you don't receive the call Teams to Teams calls and you need to check with the background configuration for the app.

With Regards,
Satish Upadhyaya

KHE_86
Copper Contributor
Oct 06, 2023
We have the same problem. Is there a solution or not?
- CliffOh
  Copper Contributor
  Oct 09, 2023
  KHE_86 This resolved at some point last spring with an update to either the Teams app or iOS. I'm sorry I don't know what actually resolved the issue. I just tested this again running iOS 17.0.3 and Walkie Talkie is working as expected in the background.
CliffOh
Copper Contributor
Jan 22, 2023
Hi--Thanks for your support. Teams calls and other notifications still come through when Teams is in the background or the screen is locked, the issue seems to be isolated to Walkie Talkie.