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target-san's avatar
target-san
Copper Contributor
Aug 13, 2019

Volume fircibly adjusted on each call start

Hello,   I'm using USB headphones which work fine on 2% volume. The issue is, MS Teams forcibly adjusts volume to 20% each time I start call. Unfortunately this provides quite a bang to my ears. Is...
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Campbelldavies's avatar
Campbelldavies
Copper Contributor
Nov 21, 2019

I'm having the same problem. I'm using bluetooth headphones (Jabra) and my PC volume is set to 50%. When I start a call the volume on Teams is too loud so I use the device settings within Teams to adjust it, however just clicking the bar brings the volume down to where I want it.

 

For example; call starts and it is too loud. I look at the device settings and it appears to be at 40%. I adjust it down a little to say 30% but it is a very dramatic drop in volume, I then adjust it back to 40% and it's perfect. Next call comes through and 40% is too loud, move the slider down then back to the original position and the volume is perfect again. It's like Teams is boosting the volume to a set level until you touch the volume control then it recognises your desired settings.

 

Anyone have any ideas on how to resolve this? I'm going to hit up our internal tech guys as well so if we come up with a solution i'll post it but they're fairly new to Teams as it has only recently been deployed in the organisation.

 

Thanks everyone

target-san 

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