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Laura1750's avatar
Laura1750
Copper Contributor
Mar 19, 2020

Video Layout- show all participants

When we have a video call my team can see everyone on the call however I can only see the person actively talking during the call. I would like to be able to see all participants (we are a group of 3...
  • LinusCansby's avatar
    Mar 19, 2020

    Hi,

     

    Normally you should see 4 video streams, but currently there is high impact on Teams services due to high usage so I guess this is causing this problem for you. I've seen this problem more in the Teams web application than the desktop, so if you are using Teams web app try to download the desktop client. https://teams.microsoft.com/downloads

     

    Just to be sure make sure that you haven't pinned a video stream, right click on the video and see if you can select unpin.

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