Forum Discussion
Video Layout- show all participants
Hi,
Normally you should see 4 video streams, but currently there is high impact on Teams services due to high usage so I guess this is causing this problem for you. I've seen this problem more in the Teams web application than the desktop, so if you are using Teams web app try to download the desktop client. https://teams.microsoft.com/downloads
Just to be sure make sure that you haven't pinned a video stream, right click on the video and see if you can select unpin.
Laura1750 I'm having the same issue, and I only use the desktop version of Teams, not the browser version. I think it may be a bandwidth issue too, as I was on a call yesterday where at the beginning I could see the thumbnail videos of 3 participants, plus my own, as someone shared their desktop, but I clicked on another tab in Teams and then came back to my call, and at that point and for the rest of the call I could only see my own video and the person speaking, and I definitely didn't change any settings or pin any of the participants.
JennB I don't think it is an bandwidth issue. One video stream in full screen takes about the same amount of bandwidth as 4 smaller video streams. Could just be some temporary problem.