Forum Discussion
Video icon missing for external calls
Hello When we try to video call with external users we can find them and start a chat with them but the icon to start a video or audio call is missing. I've checked and we have 'Allow external dom...
Hello, I do have them enabled (both my test tenants allowing external access/federation). Is this happening for all externals or only one org?
- Hi It is happening for all external domains.
marie_sk860 Okay, see if this helps Federation Diagnostic Tool
- Sorry for the slow reply, I thought I'd already responded. I tried the diagnostic tool and it showed the external domains were ok, so I tried again and it is now working. I'm not sure what changed but its ok now.
