Forum Discussion
Using Teams for Technical Support outside my Organization
I am a sole practioner in the Microsoft space - focus on Microsoft Dynamics GP and Microsoft 365 support. I am trying to do two new things and I am looking for the community to provide some assistan...
Hi Bill,
A Channel per client may not work because all users would have access to the general channel and be able to chat to each other, I suspect you wouldn't want that. Team per client probably the way to go if you want to use Teams.
A Channel per client may not work because all users would have access to the general channel and be able to chat to each other, I suspect you wouldn't want that. Team per client probably the way to go if you want to use Teams.
Andrew HodgesYou could turn off the ability for people except owners to post in the General channel and then that becomes a place where you can make general announcements etc. but not allow the clients to post or even reply to posts. Then a private channel per client would ensure the clients only saw General and their own Channel.