Forum Discussion
Bill Campbell
May 01, 2020Copper Contributor
Using Teams for Technical Support outside my Organization
I am a sole practioner in the Microsoft space - focus on Microsoft Dynamics GP and Microsoft 365 support. I am trying to do two new things and I am looking for the community to provide some assistan...
Andrew Hodges
May 02, 2020Bronze Contributor
Hi Bill,
A Channel per client may not work because all users would have access to the general channel and be able to chat to each other, I suspect you wouldn't want that. Team per client probably the way to go if you want to use Teams.
A Channel per client may not work because all users would have access to the general channel and be able to chat to each other, I suspect you wouldn't want that. Team per client probably the way to go if you want to use Teams.
- Bill CampbellMay 02, 2020Copper Contributor
Andrew Hodges when you refer to channel that is under one common TEAM (grouping)
If I create a TEAM per client that would most likely work.Thanks.
- Dan RobsonMay 02, 2020Brass Contributor
Andrew HodgesYou could turn off the ability for people except owners to post in the General channel and then that becomes a place where you can make general announcements etc. but not allow the clients to post or even reply to posts. Then a private channel per client would ensure the clients only saw General and their own Channel.