Forum Discussion
KiriCCS
Apr 16, 2020Copper Contributor
Users stay 'available' when computer logged off/turned off
Hi All, I have a bunch of users that despite being fully logged out of Windows 10 Pro and their computer is turned off, their Teams status remains 'available'. In the current environment where many ...
Apr 17, 2020
Teams uses a polling system to get presence, if you reopen teams, or click on a user that logged off or hover over their initials / photo it should poll and update and show unavailable. This is assuming they are not on their mobile devices logged in and active.
Real Time presence update for Teams is on the Roadmap for release which should improve this: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=52395
Real Time presence update for Teams is on the Roadmap for release which should improve this: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=52395
- Apr 17, 2020To add to Chris comments, due to the heavy use of Teams, the change on the status of users is not updated so frequently as it was before the COVID-19