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johubb's avatar
johubb
Copper Contributor
Aug 03, 2020
Solved

User Count in Teams Admin Center

Hi Team!   I was doing some routine maintenance in my org's Teams Admin Center and noticed some strange behaviour in the 'Manage Teams' menu. In our org we have around 50 or so internal users so wa...
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microsoft teams
User Interface
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    Aug 03, 2020
    In this case, sounds like this is recognising all users synced from AAD Connect probably minus the service accounts. It's bizarre, I'll raise a uservoice for it tonight pointing at this thread.

    Glad we got there - but definitely one for improvement

    Hope that has answered your question!

    Best, Chris
PDostiyar's avatar
PDostiyar
Bronze Contributor
Aug 03, 2020

johubbthis will show only those users who have Teams license assigned to them so this is why we got Total Users, Internal Users, and Guests.

 

I am not sure why you are seeing more while you got around 50 users checking your AD accounts or exchange accounts may give you some count...

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