Forum Discussion
User appear always available on teams
Hi to all,
I have a user that no matter what I do still appear online.
Changes that I already tried:
1. Remove Teams app from all the devices and use web app. No change. After sign out still appear online.
2. Sign out from office account from all devices. Sing in and out from web Teams. After sign out still appear online.
3. Change the account credentials. Sing in and out from web Teams. After sign out still appear online.
4. Change the settings of Teams with mines that I don't have the issue. After sign out still appear online.
Anyone had this issue? And if U had ithow u solved?
1 Reply
Hi Amidah1 this document indicates that the cause is that the latest version of Teams is not installed: Your actual presence status isn't displayed in Teams - Microsoft Teams | Microsoft Docs
Here's another doc on the subject: Microsoft Teams - Status issues not updating or displaying the correct status of a user - Microsoft Q&A
