Forum Discussion
Amidah1
Dec 09, 2021Brass Contributor
User appear always available on teams
Hi to all, I have a user that no matter what I do still appear online. Changes that I already tried: 1. Remove Teams app from all the devices and use web app. No change. After sign out still a...
Therese_Solimeno
Dec 13, 2021Moderator
Hi Amidah1 this document indicates that the cause is that the latest version of Teams is not installed: https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/presence-not-show-actual-status
Here's another doc on the subject: https://docs.microsoft.com/en-us/answers/questions/257668/microsoft-teams-status-issues-not-updating-or-disp.html