Forum Discussion
USB plug of the "Logitech Group" will cause Teams to freeze on macOS Catalina
Hi all,
Just use the online version of teams until this get fixed. You can even supply users a direct URL to teams, they might just need to click 'Use web app'.
I just tested with my logitech device. Microphone, Speaker and Camera. And it WORKS great!
Yes you have the use the browser (Chrome, Safari won't work), but that's is fine for now until they fix the issue. I see no performance issues.
Have a nice day
Tried this and it still doesn't work. Also tried to download the Logitech Broadcaster App to use a wi fi webcam and that is also blocked by Catalina.
Hi everyone,
We are still having this issue. I saw on some other forums that it might be fixed for some people, so just wanted to say that it is definitely not fixed for us.
The only difference is that we are using Logitech cc3000e, so a product older than Logitech Group, but basically the same thing.
I can confirm that version https://statics.teams.microsoft.com/production-osx/1.2.00.3961/Teams_osx.pkgworks, but that is not really a solution, since it will update itself. The latest version hangs for about 2 minutes when starting the application.
Things are worse for me. Teams freezes with my Sennheiser MB 660 bluetooth dongle. I got around it by waiting a few minutes and then all was good. Not anymore. It never unfreezes. I have installed a catalina update. I may have to uninstall and reinstall Teams. This is kind of pathetic that this is not fixed yet. When I unplug the dongle, Teams comes back to life in 2 seconds.
One workaround is to use Teams via a browser. It works there even with my dongle plugged in.
