Forum Discussion

fsauve's avatar
fsauve
Copper Contributor
Jan 21, 2020

USB plug of the "Logitech Group" will cause Teams to freeze on macOS Catalina

Hi peeps,   I'm going through a weird issue on macOS Catalina. People in my business use teams to collaborate and attend meetings with their Windows and macOS laptop in a conference room (Big TV an...
Administrator
microsoft teams
User Interface
Ulf Lundqvist's avatar
Ulf Lundqvist
Iron Contributor
Mar 10, 2020

And for the camera? Learn 2800 users to use bluetooth instead of plugging in USB is not an option for us. MsN_2001 

MsN_2001's avatar
MsN_2001
Copper Contributor
Mar 11, 2020

Ulf Lundqvist 

The camera is connected with the Logi Group and the camera works as well. When you are connected over bluetooth with your Logi Group all devices --> (Camera, Speakers --> Logi Group) works.

Okei, yeah that is the only workaround which is working at the moment and my opinion is that working over bluetooth is a good solution but that is my opinion.

  • goranjgy's avatar
    goranjgy
    Copper Contributor
    Apr 02, 2020

    MsN_2001 How did you get the camera to work? Microphone and speaker works well over bluetooth, but I only have my FaceTime Camera available.

     

  • mo_2020's avatar
    mo_2020
    Copper Contributor
    Mar 11, 2020
    Hi, you could also downgrade to a older version. Then it will work until it autoupdates. You could also use the webclient i Chrome. Then it also works. But it would be nice to see a real solution coming. Here you can download a older version: https://statics.teams.microsoft.com/production-osx/1.2.00.3961/Teams_osx.pkg

Resources