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fsauve's avatar
fsauve
Copper Contributor
Jan 21, 2020

USB plug of the "Logitech Group" will cause Teams to freeze on macOS Catalina

Hi peeps,   I'm going through a weird issue on macOS Catalina. People in my business use teams to collaborate and attend meetings with their Windows and macOS laptop in a conference room (Big TV an...
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microsoft teams
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magnusjenssen's avatar
magnusjenssen
Copper Contributor
Feb 13, 2020

fsauve  We are experiencing the same issues

  • mo_2020's avatar
    mo_2020
    Copper Contributor
    Feb 13, 2020

    magnusjenssen et al.

    Same error here also, even with High Sierra and Mojave. We had a meeting with Microsoft support yesterday. They know about the issue. However they are not focusing on it. Instead they are focusing on the way Teams autoupdates for Mac. When this is solved we will be able to downgrade to a working version as a workaround. We will therefore not be able to take advantage of the new features or security updates in the latest version. On this page Microsoft states that Logitech Group is a certified product for Teams https://docs.microsoft.com/sv-se/MicrosoftTeams/rooms/requirements

    I asked Microsoft to post an official statement. Hopefully we will se that soon.

     

    Magnus

     

    • Ulf Lundqvist's avatar
      Ulf Lundqvist
      Iron Contributor
      Feb 14, 2020

      We're having the same issue.

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