Forum Discussion
Solved
Updating an existing Auto Attendant
Hi all, I have been looking and cant find specific help on this subject. Ive seen loads of posts to create new AA's but not really to change an existing one. The scenario is that i want to update...
This is a quick example i made,
$attendantName = 'AA_BV_01' $aa = Get-CsAutoAttendant -NameFilter $attendantName | Where-Object Name -eq $attendantName $content = Get-Content "C:\Message.wav" -Encoding byte -ReadCount 0 $audioFile = Import-CsOnlineAudioFile -ApplicationId "OrgAutoAttendant" -FileName "Message.wav" -Content $content $greetingPrompt = New-CsAutoAttendantPrompt -AudioFilePrompt $audioFile $aa.DefaultCallFlow.Greetings=$greetingPrompt # save the config Set-CsAutoAttendant -Instance $aaThe key is to save the changes to the $aa object
s
So I closed and re-opened PS and now I'm not getting any errors
but no changes are made to the greeting
i would have imagined that it would show something like "voice.wav"
This is a quick example i made,
$attendantName = 'AA_BV_01'
$aa = Get-CsAutoAttendant -NameFilter $attendantName | Where-Object Name -eq $attendantName
$content = Get-Content "C:\Message.wav" -Encoding byte -ReadCount 0
$audioFile = Import-CsOnlineAudioFile -ApplicationId "OrgAutoAttendant" -FileName "Message.wav" -Content $content
$greetingPrompt = New-CsAutoAttendantPrompt -AudioFilePrompt $audioFile
$aa.DefaultCallFlow.Greetings=$greetingPrompt
# save the config
Set-CsAutoAttendant -Instance $aa
The key is to save the changes to the $aa object
s
- thank you - that works perfectly. I was missing the part
$aa.DefaultCallFlow.Greetings=$greetingPrompt- Glad to hear!
- Hi Andres,
Have you ever tried to update the audio for an auto attendant using flow and either a form or power app? Seems there is a trick to passing the audio file from the form\app to the runbook. Ive tried various suggestions from other forums but not really getting anywhere. Or perhaps you know of a forum i can have a look at?
Thanks,
David