Forum Discussion
Scott Wheeler
May 20, 2020Brass Contributor
Unable to start conversation from Tag
Hi everyone, hope someone might be able to shed some light on this issue. We've had user Tags on our tenant for over a month now. I can create tags and add users to them. All users can currently @me...
May 20, 2020
Got the same issue! I believe this ca. Be some current limitation due to Covid-19! I’ll dig into this some more..
Although you can start a group chat from “manage tags” go to tags and there is a button to click to start the group chat from the tag
Adam
Although you can start a group chat from “manage tags” go to tags and there is a button to click to start the group chat from the tag
Adam
- Scott WheelerMay 20, 2020Brass Contributor
Thanks for confirming! We did notice the 'manage tags' function working to make a chat. Our use case for tags is entirely mobile app centered though. There isn't a way to get to that function in the mobile app. We want our users to be able to just start a group chat by typing in the tag name in the new chat window.
I've even gone so far as to try out making formatted sip hyperlinks to start a group chat like: https://teams.microsoft.com/l/chat/0/0?users=user1@domain.com,user2@domain.com
However that opens in web on mobile and not in the app
If I use msteams://teams.microsoft.com/l/chat/0/0?users=user1@domain.com,user2@domain.com instead, it works fantastic on desktop, but not at all on mobile.