Forum Discussion
Unable to Sign In to MS Teams with my outlook account
GhostMechanik Hey, try using a InPrivate browser Window (incognito) with your preferred Outlook account and see if the message persists. Go here https://teams
Other troubleshooting steps is to remove the Credential Manager entries... https://support.microsoft.com/en-us/help/4026814/windows-accessing-credential-manager
...and the Teams desktop client cache as well. Type %appdata%\Microsoft\Teams via Start button and hit enter. Delete all content in the Teams folder.
If on a Mac ~/Library/Application Support/Microsoft/Teams
If still no luck, you might want to reach out to the official Microsoft support.
Here is a list of global phone numbers: GhostMechanik or you can go to support.microsoft.com for online assistance.
https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
Tried reaching them but no resolution and have asked me to put up my question here in the community.
Let me list my issue again..
I am able to sign in and use Teams app on my iOS phone but I am unable to sign-in to either the Teams app on my desktop or the Teams web app (I have tried everything on Chrome & Incognito mode, Edge & Private window mode, Tried reinstalling the desktop app, tried deleting the registry keys in my Setup folder). It just says that "You are not signed up to Teams" and takes me to Sign-up for free page of MS Teams!
What should I do now?
GhostMechanik Since you are signing in with a personal Microsoft account, rather than a work or school account, you are using the Personal version of Microsoft Teams. It is currently in a "mobile preview", meaning you can only use it with the mobile app. According to https://www.microsoft.com/en-us/microsoft-365/blog/2020/06/22/introducing-features-microsoft-teams-connect-friends-family-available-mobile-preview/, "General availability of the new features, as well as expanding features to the desktop and web versions of Teams, is expected later this year."
