Forum Discussion
Unable to select microphone or speaker device in Microsoft Teams (Windows 10)
I posted about this on the regular Microsoft community forums and someone pointed out that their issue was that Teams seemingly has an incompatibility Elgato's 4K60 Pro Mk2 Capture Card, and this was definitely the issue for me.
No solution still, other than simply removing the cards from my system (not really an option)... so the workaround is just using the browser version of Teams which is inferior, especially for screen sharing and video calls. Hopefully they can fix it sometime, but seeing the volume of people coming forward with this bug I'm sure there is a variety of other hardware that is incompatible.
Nevertheless, quite odd especially considering that said hardware works with the browser version of Teams which must share almost entirely the same code base.
ChrisWebbTech - Checked that location - It is set to allow access.
- Make sure you scroll down that page, at the bottom is an actual section for allow desktop apps access. Make sure it's own and Teams is allowed.
ChrisWebbTech - Checked both lists - Its got access.
It also has a time/date when it was last accessed. It appears to all start working about 20mins after the application is launched, but each time the application is started, it doesn't allow me to select any devices (Microphone or Speaker).
No settings are changed in those 20mins and the PC itself is left pretty much idle.
I have now been able to replicate this behaviour 3 times.
Each time the application is booted, we see the behaviour shared in the previous screen shots. About 20mins later, the dropdown menus are usable and the devices work without issue.- Also are you running Skype for Business alongside Teams in Islands or anything? Try Closing out the Skype client if it's still running and see if it has any effect if so. I've seen Skype have effect on Teams devices.