Forum Discussion

Copper Contributor

Jan 13, 2023

Unable to remove old account sing up form Teams on Mac OS

I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case op...

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IT_Support247

Copper Contributor

Sep 02, 2025

I faced this issue, did some research, and finally found a solution that worked for me.

New 2025 How To Remove Saved Account in Microsoft Teams

https://youtu.be/i7oidFNkTGw

Jovan_S
Copper Contributor
Sep 02, 2025
Thank you, but I need for Mac... these are crazy issues and I am surprised that MS has not provided a solution!
- IT_Support247
  Copper Contributor
  Sep 02, 2025
  For macOS, you can try this: the Keychain cleanup is the key step (that’s the rough equivalent of deleting OneAuth on Windows).
  - Jovan_S
    Copper Contributor
    Sep 02, 2025
    That's not working... I have cleaned every file in Keychain that was and is related to MS. I have deleted the app, removed caches, and removed files, but the issue persists. The only thing I need to do is to wipe my entire computer and start fresh!!
CSchaalSYZ
Copper Contributor
Sep 02, 2025
Thanks a lot, but the video you showed is based on Windows, while this thread here is all about macOS. Do you also know an equivalent solution for macOS? There is no such "OneAuth" folder present for me. Tried to delete every Keychain entry containing "microsoft", "oneauth", "team", "outlook" and so on, but with no success so far.