Forum Discussion
Jovan_S
Jan 13, 2023Copper Contributor
Unable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case op...
Anit_Kumar
Aug 23, 2023Copper Contributor
I tried following steps without any success [successful one shared at the end of the post]
- quitting the app and uninstalling it
- then deleting the cache from ~/Library/Application Support/Microsoft/
- deleting all the keys from Key Chain Access that came as a part of teams keyword search
- re-installing the app
It didn't work.
This worked
- did all the above steps
- search Microsoft keyword in the key Chain Access
- delete the keys that has com.microsoft.oneauth and com.microsoft.adalcache
This will remove the existing accounts at the startup.
Hope this helps.
AndyB2045
Nov 17, 2023Copper Contributor
This fixed mine. I did not have to uninstall anything, just remove adalcache and oneauth entries in Keychain Access.
- hipertrackerFeb 09, 2024Copper ContributorIt does not work on my Mac. I removed all com.microsoft.* key references to teams, removed cache, removed app with cleanmymacx, reboot mac, nothing works. I just cannot remove the old account. I hate Microsoft. It should die. Their soft is a piece of **bleep**. The only solution is to run MS Teams crap from Windows under Parallels emulator. What a fail.
- AndyB2045Mar 22, 2024Copper Contributor
hipertracker Mine all came back, along with a few even older ones. <sigh/>