Forum Discussion
Jovan_S
Jan 13, 2023Copper Contributor
Unable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case op...
Crunchie
Mar 26, 2023Copper Contributor
JP Nacif Drah
Same here. I have not seen any good solution for this issue. I just read somewhere to remove the full Office suite from macOS and install it once again - there was a dedicated Python script for that. It would be good to get some confirmation.
JP Nacif Drah
Mar 26, 2023Copper Contributor
Crunchie I did uninstall all of office365, deleted everything Microsoft related from my Mac (including folders, etc), then went to Keychain and removed everything from there, I run a script to clean the cache, and then reinstalled Teams. It worked for a hot minute and then my old work accounts came back. Clearly there is something staying in the computer... Or maybe it syncs with other Apple devices? Maybe we have to remove everything from every device and then reinstall?
- Jovan_SMar 28, 2023Copper Contributori have an odd feeling I have to comply and reformat the hard drive .... this is not optimal at all
- CrunchieMay 26, 2023Copper ContributorI have the same feeling, and I plan to do it during my holidays time.
- ikd1000Jul 11, 2023Copper ContributorThe issue is happening for me on an installation on a brand new device, so it's clearly nothing to do with things in buried folders. The problem is clearly in Microsofts servers.
More over, it won't even allow me to join meetings, because it goes into some god awful login doom loop, then MS servers kill the connection after too many attempts.
Typical MS junk.