Forum Discussion
Jovan_S
Jan 13, 2023Copper Contributor
Unable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case op...
JP Nacif Drah
Mar 24, 2023Copper Contributor
Jovan_S I'm having the same issue.... With an old employer account
Crunchie
Mar 26, 2023Copper Contributor
JP Nacif Drah
Same here. I have not seen any good solution for this issue. I just read somewhere to remove the full Office suite from macOS and install it once again - there was a dedicated Python script for that. It would be good to get some confirmation.
- JP Nacif DrahMar 26, 2023Copper Contributor
Crunchie I did uninstall all of office365, deleted everything Microsoft related from my Mac (including folders, etc), then went to Keychain and removed everything from there, I run a script to clean the cache, and then reinstalled Teams. It worked for a hot minute and then my old work accounts came back. Clearly there is something staying in the computer... Or maybe it syncs with other Apple devices? Maybe we have to remove everything from every device and then reinstall?
- Jovan_SMar 26, 2023Copper ContributorI have a ticket open with MS team, and THEY do not even know how to fix. I have a script to use, but I am not an IT person and do not know how to use it.... why is this so hard?