Forum Discussion
Jovan_S
Jan 13, 2023Copper Contributor
Unable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case op...
Jan 23, 2023
Hello,
Can you check if you can delete the information from the below steps:
1. Uninstall Microsoft Teams (Go to Applications -> Microsoft Teams -> Command+Delete -- when asked, enter MAC password)
2. Browse to ~/Library/Application Support/Microsoft/ (Terminal -- cd ~/Library/"Application Support"/Microsoft/)
3. Delete Entire "Teams" folder (sudo rm -rf Teams)
4. Install Microsoft Teams
5. Open Teams. Use as usual, as this would either let you chose an existing account and follow process or will prompt to enter your desired account to chose)
With Regards,
Satish U
Can you check if you can delete the information from the below steps:
1. Uninstall Microsoft Teams (Go to Applications -> Microsoft Teams -> Command+Delete -- when asked, enter MAC password)
2. Browse to ~/Library/Application Support/Microsoft/ (Terminal -- cd ~/Library/"Application Support"/Microsoft/)
3. Delete Entire "Teams" folder (sudo rm -rf Teams)
4. Install Microsoft Teams
5. Open Teams. Use as usual, as this would either let you chose an existing account and follow process or will prompt to enter your desired account to chose)
With Regards,
Satish U
- Jovan_SMar 26, 2023Copper Contributor
RealTime_M365 I have tried that and NOT WORKING!
- Jovan_SJan 23, 2023Copper ContributorThank you for the suggestion, I have tried, and is not working. This is a major bug for MS Teams for MacOS. I should be able with out any technical knowledge to remove any user id that I wish from MS Teams.
- JP Nacif DrahMar 24, 2023Copper Contributor
Jovan_S I'm having the same issue.... With an old employer account
- CrunchieMar 26, 2023Copper Contributor
JP Nacif Drah
Same here. I have not seen any good solution for this issue. I just read somewhere to remove the full Office suite from macOS and install it once again - there was a dedicated Python script for that. It would be good to get some confirmation.