Forum Discussion
MichelKeis
May 17, 2023Copper Contributor
Unable to end call
I was in a call recently (not a meeting) -Connection failed for both of us at the same time. -Reconnected the call again. Received a prompt describing that we were in a call on a different d...
- May 17, 2023
StevenC365 latest attempt to resolve the issue was to uninstall and reinstall the app from all peripheral devices (iOS)
Just did it and it solved the problem.
Very odd solution.
StevenC365
May 17, 2023MVP
MichelKeis Very odd, never seen that before. I can't think of anything more to suggest other than contacting Microsoft support. I would assume it would resolve over time, but as you've already waited 3 days that should be plenty.
Does the call record show under the user in admin (I can't see how that would help, but it would be interesting).
- MichelKeisMay 17, 2023Copper Contributor
StevenC365 latest attempt to resolve the issue was to uninstall and reinstall the app from all peripheral devices (iOS)
Just did it and it solved the problem.
Very odd solution.