Forum Discussion
Bico_Adrian
Oct 31, 2022Copper Contributor
Trying to call an external Teams user
Hi @all, we tried to give one of our customers the possibility to call his external contact by teams. Since last month both of them were Skype Users but we convinced them to switch to teams. It wor...
idanm-sp
Dec 11, 2022Copper Contributor
Bico_Adrian
Any news regarding that issue? we've encounters the same problem
- Bico_AdrianDec 11, 2022Copper Contributor
Hi idanm-sp
in our case it looks like the external contact uses a private license of teams. So you had no possibility to fix it with a rule by organization. To solve our problem we invited him to our tenant with a guest account.
BR
Adrian