Forum Discussion
Teams video not working
There is an online lecture that always gets the max. capacity of 250 which sometimes allows me into the meeting room even when the capacity exceeds. But, the problem is that even when i get in early whenever the professor starts to share his screen i don't manage to see what he is sharing and sometimes i can't also see the camera showing him also.
Any idea what the problem could be.
15 Replies
- After causing a lot of faff I found a simple resolution, by enabling the [ Disable Hardware Acceleration ] from the Setting> General on Teams done the trick
Hi AhmedAfifi
We had similar issue and i believe this has to do with QoS implementation. Try QoS as mentioned in below article or pass this to your professor as their environment has to do it.:
https://docs.microsoft.com/en-us/microsoftteams/qos-in-teams
- I am experiencing the same issue. Is there a fix yet?
We are having the same issue - incoming video cuts to host of the meeting once more than 2 participants- All the other participants can see each other and host.
This is very frustrating.
- We have the same issue; video works with 2 people joined but as soon as a 3rd person joins, we lose the video. We tested the bandwidth and it's not the issue and have updated Teams and uninstalled and reinstalled. Anyone have a solution yet?
Hi,
Do you know if there is any other student with the same problem? So that we are sure that the professor really sharing something.
Are you using the desktop client (https://teams.microsoft.com/downloads) for Teams or the Web client (https://teams.microsoft.com)? Test both of them and see if that helps. It could also be bandwidth related, Teams will prioritise audio over video and sharing. So try another connection if possible.
Also if there is over 250 participants in that lecture you should recommend your school using Live Events instead, that is also using Teams but allows over 10000 viewers.
LinusCansby I am having similar problem when using web app. And desktop app is failing to download but let me try again
- I’m currently using the Microsoft teams app on phone to attend lectures but I’m unable to see the video the staff is presenting . I have tried everything except deleting and reinstalling the app
Please help LinusCansby Same issue at my workplace too. It's all happening for last couple of weeks.
Same at my workplace. Tried two meetings today with just two participants and they were hopeless and not usable. We swapped over to zoom and it was perfect.
It's so bad nobody in our organisation uses it.
KesharMehra
