Forum Discussion
AhmedAfifi
Mar 19, 2020Copper Contributor
Teams video not working
There is an online lecture that always gets the max. capacity of 250 which sometimes allows me into the meeting room even when the capacity exceeds. But, the problem is that even when i get in early ...
LinusCansby
Mar 19, 2020MVP
Hi,
Do you know if there is any other student with the same problem? So that we are sure that the professor really sharing something.
Are you using the desktop client (https://teams.microsoft.com/downloads) for Teams or the Web client (https://teams.microsoft.com)? Test both of them and see if that helps. It could also be bandwidth related, Teams will prioritise audio over video and sharing. So try another connection if possible.
Also if there is over 250 participants in that lecture you should recommend your school using Live Events instead, that is also using Teams but allows over 10000 viewers.
rbaketunga_256
Nov 16, 2021Copper Contributor
LinusCansby I am having similar problem when using web app. And desktop app is failing to download but let me try again