Forum Discussion
Teams users cannot sign in if using personal account
Not sure if the blog is still relevant: Introducing new features in Microsoft Teams to connect you with friends... But I believe you could test by using the mobile app instead. It could be so, that Microsoft private accounts (outlook.com / hotmail.com / etc..) are not yet expected to be working.
- kiwiantSep 20, 2021Copper Contributor
Petri-X I would expect Outlook.com to be working as one of the screen shots shows an Outlook.com account
Signing into Teams is not the issue, the issue is trying to sign in from the Join Meeting window (Sign in link at bottom of Guest join window).
- erica1995Aug 28, 2023Copper Contributor
kiwiant did you solve this problem? I'm experiencing the same thing
- kiwiantAug 28, 2023Copper Contributor
erica1995 on iOS/iPhone (and I assume Android) the Teams App allows both work and personal accounts without issue. The desktop is a different story as there are 3 apps and various changes so annoying confusing especially for someone who uses the same device for work and personal.
Teams for Work or School (called Microsoft Teams with purple icon) - Only allows work accounts even on the New Teams app.
Teams for Home (called Microsoft Teams with purple/white icon) - Only works with personal accounts. There was a free version which I think worked with all accounts, but they killed that.
Chat from Microsoft Teams (called Chat) - Built into Windows 11 and I think being replaced by Teams for Home. Supports Personal accounts only.
It would have been nice to have one tool but have moved on and now use iMessage, Skype (yes still a great tool) and Signal for personal use.