Forum Discussion
richard1991
Oct 07, 2019Brass Contributor
Teams URL links not clickable
Hi, I am having an issue with a users Laptop where in Teams when they receive a message with a URL link and the link isn't clickable and open a web browser, However when you send the same message ge...
- Oct 07, 2019Hi Richard,
Thanks. If it is rendering as a link in the message I would ask
1.) Does a simple log out/log in work?
2.) Does a clearing of the cache work (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache)
You said a reinstall works - but as you said a reinstall isn't a good solution and can't be expected every time - neither is clearing the cache every time if that works. My feeling is that if 1 and 2 doesn't work then it would be a ticket to support. Links should work and be clickable every time it is core functionality
Let me know how it goes
Best, Chris
andrea985
Feb 12, 2021Copper Contributor
I'm having this same issue. I have SharePoint sites linked as tabs in Teams and when people use Teams in the web browser version none of the links are clickable. The work-around seems to be "right click" and "open in a new tab". Ideally, it would open with one left click.
Has this issue progressed at all?
Thanks,
Andrea
c736030
Feb 25, 2021Copper Contributor
This has been a known issue since mid 2019. Why has Microsoft not provided a fix within teams. I have multiple flows (power automate) that post links to team channels when news items are released. They are all posted as a Link to URL but none are clickable and I have searched the internet for a solution but nothing is forthcoming. I have raised this multiple times in various forums here and no solution and its now February 2021? Come on microsoft, if you want us using MS teams (instead of going to other competitive solutions) start giving us what we need (not what you think we need).