Forum Discussion
Teams Transfer Issue Yealink MP56
I have an issue with my teams’ phone. When I put an call on consult (hold) the person I am trying to transfer does n ’t answer it then goes to voicemail. I then try to return to the caller – it cut...
Hi,
i'm the same problem of sboyle97 .
MP56 Teams app crash ad restart during consult.
Firmware Version
122.15.0.107
Hardware Version
122.1.0.0.0.0.0
Company Portal Version
5.0.5484.0
Teams Version
1449/1.0.94.2023020602
Admin Agent Version
1.0.0.202209060820.product
Regards
Mauro
Hi,
Can you check if you are able to upgrade the firmware on the device? The Teams Version seems to the older one.
With Regards,
Satish U
Can you check if you are able to upgrade the firmware on the device? The Teams Version seems to the older one.
With Regards,
Satish U
- Hi,
Sorry, but is the last version if i check in Microsoft support site.
https://support.microsoft.com/en-us/office/what-s-new-in-microsoft-teams-devices-eabf4d81-acdd-4b23-afa1-9ee47bb7c5e2#ID0EBD=Desk_phones
is there a more recent one?
Regards
Mauro