Forum Discussion
Teams Transfer Issue Yealink MP56
I have an issue with my teams’ phone. When I put an call on consult (hold) the person I am trying to transfer does n ’t answer it then goes to voicemail. I then try to return to the caller – it cut...
Hi,
Can you ensure that we have the latest firmware installed on the MP56 device. Can you please request the admin to update the firmware for the device.
With Regards
Satish U
Can you ensure that we have the latest firmware installed on the MP56 device. Can you please request the admin to update the firmware for the device.
With Regards
Satish U
Hi,
i'm the same problem of sboyle97 .
MP56 Teams app crash ad restart during consult.
Firmware Version
122.15.0.107
Hardware Version
122.1.0.0.0.0.0
Company Portal Version
5.0.5484.0
Teams Version
1449/1.0.94.2023020602
Admin Agent Version
1.0.0.202209060820.product
Regards
Mauro
- Hi,
Can you check if you are able to upgrade the firmware on the device? The Teams Version seems to the older one.
With Regards,
Satish U- Hi,
Sorry, but is the last version if i check in Microsoft support site.
https://support.microsoft.com/en-us/office/what-s-new-in-microsoft-teams-devices-eabf4d81-acdd-4b23-afa1-9ee47bb7c5e2#ID0EBD=Desk_phones
is there a more recent one?
Regards
Mauro
