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Solved
Teams Screen Sharing Disabled
We are having multiple users reporting that they are not able to do Screen Sharing when they initiate the call the button is greyed out and says "Screensharing is disabled". Scenarios where it ...
- I tried signing out and back in and it worked... will do this for more employees and update if it worked for them too.
I had this same issue with a few users in our corporation.
I was able to see that the user could ONLY screen share during an incoming call or just by screen sharing directly instead. I checked to see if I could sign them into my Teams app installed on my laptop and the issue was no longer present. I also checked the web version of Teams and the issue was not present either. Below was the following issue on their own laptop and their install of Teams:
After trying to delete cache, edit the registry, uninstall/reinstall the Teams program, reboot the machine, etc. I was able to do the following to get it working which didn't make sense since the cache was being physically deleted in the AppData folder:
1. I signed the user out of Microsoft Teams and signed into my account. The issue was removed.
2. I signed back into the user's account and the issue was no longer present.
3. With another user I just signed them out and back in and the issue was removed.
During the 2nd step, I did receive the following message after trying to sign them back in:
When clicking on "try again" the program closed out and reopened. The user was able to screen share after that with no issues when initiating the call.
This did not work for me. I've been checking this post daily hoping for a solution and was very happy to see yours + the positive outcome of mattsed and MarkNPI. No happy ending for me, will keep checking.
Try signing out of the application, then signing in with someone else's account and the signing back into the affected account.
