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James Lockyer's avatar
James Lockyer
Copper Contributor
Oct 04, 2019

Teams recording won't stop - new 4 hour recording every 4 hours!

I hosted a meeting, which I recorded. My organisation's internet connection dropped and we were forced out of the meeting. When I rejoined I had no option to stop recording - only start recording was...
connection
microsoft teams
Recording
Stop
JoshuaP's avatar
JoshuaP
Copper Contributor
May 07, 2020

RealTime_M365 I have version 1.3.00.12058 and I still do not have this functionality related to ending the meeting you discuss. I have a meeting which has been recording in 4 hour increments for the last 23 hours. How do I get this to stop? The article you directed to also said the pop out chat feature is available in the version identified in the article and I do not have that capability either. Please help.

 

  • NicoMichel's avatar
    NicoMichel
    Copper Contributor
    Oct 06, 2020

    JoshuaP same Issue here, and also no option to end it. Did you solve it somehow? 

    Thanks for your answer

    • mauromigliardi's avatar
      mauromigliardi
      Copper Contributor
      Oct 06, 2020

      NicoMichel 

      Similar issue here, the meeting has ended, but recording has not stopped. So I have no access to that meeting, but I get a whopping new file every 4 hours.

      I have to say, the meeting was really buggy in the end: sharing screen was not working any longer even if I tried to unshare and share again several times several different windows and the whole desktop too. In the end I decided to end the meeting, so I stopped recording and ended the meeting BUT, recording never really stopped EVEN if it said so when I clicked on the proper option in the menu.

      This is quite disfunctional.

       

      • NicoMichel's avatar
        NicoMichel
        Copper Contributor
        Oct 06, 2020

        Well, I also had some problems during the Meeting. So since yesterday 2 pm I always get a emty 4hr recording... Im glad that im not the only one but this doesnt solve it...

        I am investigating it on my own and I will sure tell you when I find out something.

        Its soon 24hours since the meeting so I am hoping that it solves itself after those 24hrs 😄

    • JoshuaP's avatar
      JoshuaP
      Copper Contributor
      Oct 06, 2020

      NicoMichel How I ended up ending the meeting was to have the owner of the meeting (whoever sent out the meeting request) rejoin the meeting and then rather than just leaving the meeting, click on "End Meeting" (I believe this has been rebranded to end call for everyone or something under the leave button if you're the owner of the meeting). I haven't had an issue since I started having people end the meetings that way. So much has changed in Teams since I first had the issue I don't know if other things are now broken too.

      • NicoMichel's avatar
        NicoMichel
        Copper Contributor
        Oct 06, 2020
        Hey! Thanks for your reply. The Button "end meeting" is now somewhere else. I managed to find it and it looks good now.

        Thanks for your help 😄

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