Forum Discussion

Fuske's avatar
Fuske
Copper Contributor
Mar 03, 2021

Teams profile picture now possible to change with Exchange on-premise mailbox

Hi there,

 

We were unable to change the profile picture in Teams in our environment because we host the user-maibox in Exchange On-premise (with hybrid config)

 

Since this week, our users reported that this is working now. And they are right.

But I can't find any update or news article about this.

In this document it still says it is not possible: https://docs.microsoft.com/en-us/MicrosoftTeams/exchange-teams-interact

 

So before informing all of our users, I hope we can get some more information about this.

 

Administrator
microsoft teams
User Interface
  • Mike_Ipkendanz's avatar
    Mike_Ipkendanz
    Copper Contributor
    Mar 17, 2021

    Fuske 

    Hi,

    we have the same problem just differently. So far it was not possible for our locally synchronized users to upload their own images via MS Teams. But since March it has suddenly been possible. What was changed? What can we do to stop this again?

    • Joester80's avatar
      Joester80
      Copper Contributor
      Apr 29, 2021

      Mike_Ipkendanz have you found a solution to this? our OWA policies on-prem and in the cloud are set to "SetPhotoEnabled -eq $false".  Teams still seems to allow the client and web still allows users to change the photo. 

      • Mike_Ipkendanz's avatar
        Mike_Ipkendanz
        Copper Contributor
        May 03, 2021

        Hallo,Joester80 , nein keine Lösung. Gibt bitte auch ein Ticket auf. Vielleicht hilft dies uns allen .

         

        Antwort vom MS Support:

        Problembeschreibung: Profil Bilder Anliegen 
        Lösungsschritte: 
        -Mein Eskalationsteam hatte bestätigt, da die Benutzer kein Exchange haben, dieses Anliegen ist leider von uns nicht mehr unterstützt, da unser Action Plan sich auf Exchange Befehle basiert.

         

        Hello, Joester80 , no no solution. Please also create a ticket. Maybe this will help us all.


Answer from MS Support:

Description of the problem: Profile pictures concern
Solution steps:
-My escalation team had confirmed that the users do not have Exchange. Unfortunately, we no longer support this concern as our action plan is based on Exchange commands.
    • Fuske's avatar
      Fuske
      Copper Contributor
      Mar 03, 2021

      ChristianBergstrom 

      Thanks for the article!

      Don't know which article is newer because if you click on the For more info see ... link, thats the page I was refuring to.

       

      Last january we created a case with MS for this issue and they then refured to that link, that is saying it is not possible. Anyway something has changed 🙂

Resources