Forum Discussion
Petri-X
Aug 17, 2022Bronze Contributor
Teams Phones - Healthy or not?
Hi, Just playing with Teams IP Phone device after my vacation and wondering why my phone on TAC looks like: And even on the phone I can see the status is "available". But I'm not able to ...
Aug 20, 2022
Hi,
Seems like the Phone is stuck on the user authentication standpoint because of which the calls are going to voicemail. My recommendation would be to log out and login to the device and check if you are able to see if the issue persists.
With Regards,
Satish Upadhyaya
Seems like the Phone is stuck on the user authentication standpoint because of which the calls are going to voicemail. My recommendation would be to log out and login to the device and check if you are able to see if the issue persists.
With Regards,
Satish Upadhyaya
Petri-X
Aug 23, 2022Bronze Contributor
I actually run the factory reset to that device and ends to other issues 😄
But quite odd that there could be so confuses states on the devices.