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by_unoxx's avatar
by_unoxx
Copper Contributor
Feb 20, 2023

Teams Phone License already assign but cannot Use

Hello Guys,


I have a problem for using teams phone standart licensed for internal call only. 
i already assign teams phone licensed on user account but still cannot connect, could You help me guys?

here I take some screenshot :

Thank You.

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Calling
  • RealTime_M365's avatar
    RealTime_M365
    MVP
    Feb 27, 2023
    Hi,

    With the Teams Phone Standard License did you also assign the user with the Microsoft Calling Plans or Teams Direct Routing or Teams Operator Connect services for the PSTN Services. Teams Phone Standard will only provide you with the PBX services but you need the PSTN license like Microsoft Calling Plans or Teams Direct Routing or Teams Operator Connect for the calling functionality to work for the users.

    With Regards,
    Satish U

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