Forum Discussion
Teams Phone Bot
Is there any way to integrate a teams bot to answer and respond to the incoming calls? We are currently using teams phone auto attendant. I want to integrate automated tasks without agents. Exa...
I'm looking for a similar solution. how did you go with your search.
I have an auto attendant and i want the AA to readback the caller's number and use that as an imput to query a powerbi report and listing trouble tickets and the caller's ticket count.
I have an auto attendant and i want the AA to readback the caller's number and use that as an imput to query a powerbi report and listing trouble tickets and the caller's ticket count.