Forum Discussion
gigara
Nov 28, 2020Copper Contributor
Teams Phone Bot
Is there any way to integrate a teams bot to answer and respond to the incoming calls? We are currently using teams phone auto attendant. I want to integrate automated tasks without agents. Exa...
gigara
Dec 01, 2020Copper Contributor
Hi,
Yes, we can create a bot using communication API. How can we connect that bot to the teams phone system?
LinusCansby
Dec 01, 2020MVP
I think a developer can help you more there, but the basic is that you create a app registration in Azure for your bot and then you use New-CsHybridApplicationEndpoint to assign a phone number to that app.