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Kyle_Barnett's avatar
Kyle_Barnett
Copper Contributor
Feb 18, 2022

Teams Owner Can't Remove Member

H,

 

I have a user that is an owner of a Private Team. They are trying to remove a member from the group but when they click on the "x" icon to remove members the icon gets stuck doing the spinning icon. This is not allowing them to remove members. Teams allows them to add members but not remove them. Is there a setting I'm missing?

 

Notes:

Other owners can remove members

I can remove members using the Admin centre

 

I have also tried to get the owner to us the web app as well as the desktop app and the same problem happens.

 

Thanks for any help,

 

17 Replies

  • MakettoAng's avatar
    MakettoAng
    Copper Contributor

    Kyle_Barnett 

     

    Open the channel on web sharepoint, click on the members icon on the top right corner, remove member from Group membership, it will be reflected the same in your Teams desktop client.

    • LisaBureau's avatar
      LisaBureau
      Copper Contributor

      MakettoAng Thank you!  That worked for members, but I also need to remove Guests and I can't do it that way - it has no option to do so.

      • MakettoAng's avatar
        MakettoAng
        Copper Contributor

        LisaBureau Oh...I think we all get into the trap. I just found a very simple solution without accessing to sharepoint. The guests and members can be easily removed at "Members and guests" section with the condition that you can't use the name search, when you search for members it doesn't allow you to remove. Don't search name! Just look up the name with your big eyes.

  • this topic is about this?
    https://admin.microsoft.com/Adminportal/Home#/servicehealth/:/alerts/TM324405?
    Team owners can't remove members from teams using the search feature in Microsoft Teams
  • Ralph_Wijbenga's avatar
    Ralph_Wijbenga
    Copper Contributor
    In our organisation we see this problem occur on 400+ member Teams. The members of this team can only be deleted through the Admin environment.
  • KelvglobalICT's avatar
    KelvglobalICT
    Copper Contributor
    You could ask your Teams Administrator to assist you resolve this issue by removing the member from Admin center.
      • Katiejwightman's avatar
        Katiejwightman
        Copper Contributor

        Kyle_Barnett Im having the same problem and cannot delete members from a team i created and own.  Blue spinning wheel.  Have tried web and app version.  Have logged out and back in.  Have tried iPad, iPhone and computer.  No solutions.  

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