Forum Discussion

sharrison139's avatar
sharrison139
Copper Contributor
Dec 06, 2022
Solved

Teams Outlook add-in and Personal Microsoft 365

Hello,

 

I was hoping someone could help, I've got a personal Office 365 subscription but a company Microsoft 365 account with an Exchange Online Plan 1 license. I've reinstalled both Office and Teams making sure they're both the same version (32 bit) however the Teams Add-in isn't present within Outlook. 

 

Is this by design and a limitation of Microsoft Office when licensed as a personal account or another fault? I have tried some of the troubleshooting steps found on other forum posts but nothing seems to have worked. 

 

Thanks,

Sam

Resources