Forum Discussion
RasmusP
Nov 14, 2023Copper Contributor
Teams Outbound calling not going to voicemail
Hi, I Have a user that when they make outbound calls via the teams mobile app, it rings just fine and works fine if the recipient picks up. However if they do not pickup my user does not get an o...
RasmusP
Nov 15, 2023Copper Contributor
We are using the teams app to make the calls, this happens when user A call people in our organization as well as typing in phone numbers in the app to make the calls.
"As I understand it your user (User A) calls another user (User B). User B cannot answer but User A is never transferred to User B voicemail? If you (User C) calls User B, will you be transferred to User B voicemail?"
- Correct!
"As I understand it your user (User A) calls another user (User B). User B cannot answer but User A is never transferred to User B voicemail? If you (User C) calls User B, will you be transferred to User B voicemail?"
- Correct!
gaelbarbierexterne
Sep 04, 2024Copper Contributor
Hi,
We encountered exactly the same issue with one of our user.
Did you find a solution or workaround?
Thank you
We encountered exactly the same issue with one of our user.
Did you find a solution or workaround?
Thank you