Forum Discussion
Teams Notifications with Guests
HI We running 365 internally and I am a member of a number of Teams. This works fine However we have started collaborating with a 3rd party who also runs 365 and Teams. I have been invite...
Hi Pn1995
As Andrew Hodges has said, that's how it works. Let me explain.
There is two kinds of communications with users outside your organisation. One is guest access and the other is external access (federation). The difference is that guest access allows you access to Teams and resources within the tenant that invites you and is done on an individual basis, whilst external access allows you to simply communicate with the other organisation - but this is done on a domain basis and does not allow you to access resources in the other tenant.
In other words, if you want to be part of a channel conversation in the other organisations team then guest access is needed for this. As Andrew says, you are typically notified by the red dot by the tenant name when a new post has come up in the conversation.
If you simply want to chat privately with individuals in another organisation which has Teams, and assuming both have external access enabled, all you have to do is go to private chat, start a new chat, type in their name and you should be able to chat with them in your tenant - not theirs.
Once you have chatted with them, they should show as username (external) as opposed to username (guest)
Hope that clarifies and answers your question.
Best, Chris
As Andrew Hodges has said, that's how it works. Let me explain.
There is two kinds of communications with users outside your organisation. One is guest access and the other is external access (federation). The difference is that guest access allows you access to Teams and resources within the tenant that invites you and is done on an individual basis, whilst external access allows you to simply communicate with the other organisation - but this is done on a domain basis and does not allow you to access resources in the other tenant.
In other words, if you want to be part of a channel conversation in the other organisations team then guest access is needed for this. As Andrew says, you are typically notified by the red dot by the tenant name when a new post has come up in the conversation.
If you simply want to chat privately with individuals in another organisation which has Teams, and assuming both have external access enabled, all you have to do is go to private chat, start a new chat, type in their name and you should be able to chat with them in your tenant - not theirs.
Once you have chatted with them, they should show as username (external) as opposed to username (guest)
Hope that clarifies and answers your question.
Best, Chris