Forum Discussion
Teams not working on iPhone
Teams works on both my desktop and laptop but stopped working on my iPhone. It will not accept the credentials I use successfully on other devices. I have uninstalled the app and reinstalled as well as rebooted the phone. I have tried to log in using another account with the same problem.
When I look in Settings>Apps and Passwords there is no listing for Teams.
What is the solution?
25 Replies
I have an iPhone as well and one day my Teams got stuck on a screen and all I could see was my messages from one particular day only (messages weren't updating as they came through, although I used to get the notifications correctly). I signed out but it only used to display the login page and when I entered my credentials, it used to keep buffering and not actually log me in. Re-installing didn't work as well. So I kept it uninstalled for 2 weeks and when I reinstalled, everything was back to normal. Might be a cache issue or a bug. Bryan-66
- Could you help me with the same issue?
I have followed the instructions in the posts, but nothing works.
The app does not recognise the credentials (passcode).
Even changing the password does not help. It still mentions my credentials are "incorrect."It's gotta be Teams app problem. Having same exact issue both on iPhone and iPad as for few weeks now. With authenticator and without, same thing. Outlook and Intune are working fine. On the iPhone it somehow fixed itself and finally took my creds.
