Forum Discussion
Teams not working on iPhone
I have had Teams on my Iphone XR for 3 months and it worked great. Since yesterday, when I open the app, it stills on the screen for 2 seconds and disappears. Can someone help with this. I have looked to ensure I have cellar on, it is. I have deleted 3 times and downloaded again and the same thing keeps happening. Please help.
I had same issue just now, same phone. You need to clear your cache for Teams.
Settings
scroll all the way down and select TEAMS
Select "clear app data" button.
Close/reopen TEAMS
All good!
Earlmi595 This issue just began on my iPhone11 this morning. Yesterday, corp password reset. This morning, Teams on iPhone just kept repainting the screen (looping). I deleted the app, reinstalled and now I get the error saying I'm not on the internet (I am). Tried clearing app data, power cycling phone, and still no fix. This is weird!
Your suggestion cleared my issue. Thank you so much! Earlmi595
- I have same issue on my iPhoneX. It worked for more than year and recently changed my password as it was expired from then it stops working. When i login in Teams it is navigating to Microsoft authenticator and then asking to login there once i login it says to approve the request in authenticator itself.. How can i approve in authenticator where am in authenticator.. Same happening in Outlook as well.
- Thanks for the advice. Worked great
