Forum Discussion
Teams Meeting Audio cuts out when 2nd call is incoming
Hello all, Just in the past day or two, it seems an old issue has resurfaced. I was in a Teams Meeting, using Bose headphones connected to my laptop via Bluetooth. When a 2nd call came in, the MEETI...
I believe that the audio is cut to allow the ring tone to come out.
Seems that your ring tone should be coming out another device
Seems that your ring tone should be coming out another device
EWoodrick Hi there, and thanks for chiming in!
The audio cut-out is a newly surfaced issue - and only happens with Bluetooth devices. I have in the past used my BT headphones while in a meeting and had a 2nd call come through - I could hear both the meeting and the ringtone. So I suspect a recent Teams App update perhaps. Just wondered if anyone else has noticed this.
As I mentioned...if I use a USB-connected headset, the issue does not occur.
