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Teams keep logging me out and/or crashes
Hi,
After the latest automatic update of Teams, my application is completely failing. It keeps logging me out and freezes/crashes, and restarts. Then it repeats the whole thing over again.
I've removed Teams and deleted all folders, reinstalled it but nothing works.
Anyone else experiencing the same issues?
Regards,
Andreas
I have a solution:
- Uninstall Teams
- Under Settings -> Accounts -> Access work of school, remove all accounts
- Navigate to %appdata%\Microsoft\teams and remove the teams folder
- Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and remove the NGC folder.
Note: If you can’t remove certain files, right-click on the NGC folder and rename it. - Restart Windows
- You may need to recreate a Windows Hello PIN (if you want to use that feature)
- Reinstall Teams
- Reconnect your work or school accounts
- Restart Windows again and make sure the error 80090016 is solved
This worked for me (so far). Should the error return I'll keep you updated.
BR,Andreas
- ThereseSolimeno
Microsoft
acana79 Let's see if any of our experts can assist:
- Hi, could be that you have more than one account added in the Windows account settings and the app is trying with the wrong one. Disconnect any additional accounts there.
Also try this (copy/paste)
https://docs.microsoft.com/en-us/microsoftteams/scripts/powershell-script-teams-reset-autostartChristianJBergstrom Thanks for your reply. I have changed nothing in Windows and it has worked flawlessly for many years. Now after the latest update it crashes, meaning it should has nothing to do with how Windows is setup.
I have one account for the actually Windows machine and two other work accounts,, both are associated with Teams but I only use one primarily for it.
What else can be wrong? Is no one else experiencing issues with Teams after the last update?
BR,
Andreas
