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shilocase's avatar
shilocase
Brass Contributor
Sep 27, 2021
Solved

Teams is KILLING my Mac Every Day

I have a hard time believing I'm the first person to post this after not finding anything in the forum.  I wouldn't doubt if Microsoft is deleting them because they can't figure out how to fix this issue.  I can Google this issue and come up with numerous results but NOTHING has been able to fix this issue except for completely removing Teams all together, which unfortunately is not an option for me.

 

Teams is murdering my MacBook Pro 16" i9 with 16GB RAM every day.  This was supposed to be the most kick-a$$ laptop at the time but Microsoft is slowly killing it with Teams.  It causes serious lags and randomly decides when it wants to share the screen successfully.  Other times, it just shows screen but no audio or vice versa. It's infuriating and I've lost my patience!

 

For context, I just re-installed my entire OS thinking it was an OS issue. I erased the entire drive and started from scratch.  I did not do any kind of restore from backup.  Everything was a fresh install yesterday.

 

I joined a teams meeting today in front of 100 people and Teams seemed to be running fine until I went to share screen and then everything choked. Those who were showing video on the call started flickering rapidly, which could have caused an epileptic seizure - it's that bad and I'm not joking, this isn't funny. IT'S VERY IRRITATING! My entire system.  Mail, Calendar, Finder, and Preview (all Apple Apps, which should run super fast) started running like garbage with lags between 5 and 10 seconds - that's no joke.  Upon reboot, it was normal again until I ran Teams for another meeting... reboot.

 

I firmly believe Teams is a virus and the developers should be fired for ignoring this issue.  I've been dealing with this issue for nearly a year.  Teams always causes some kind of lag issue whenever I run it.  I have to reboot my machine to get my computer to work somewhat normal again.  This is ridiculous!

 

I found an MS article mentioning how Teams uses memory because of this Chromium feature due to easier development.  I don't care about the ease of development.  I CARE about it working and NOT DELAYING MY PRODUCTIVITY.   Forget Chromium!

 

Earlier this year, MS announced they were going to have a new and improved version in April 2021.  I think two version have been released since then - None of them have solved this issue.

 

Is anyone at Microsoft Listening?!?!?!

  • Sam Cosby's avatar
    Sam Cosby
    Jul 14, 2022

    Hi everyone, we're pleased to announce Microsoft Teams for Apple Silicon, which on the M1/M2 ARM builds, will have significantly faster performance than what's seen during the Rosetta emulation today! Here's our official roadmap ID for this release; Microsoft 365 Roadmap | Microsoft 365. More on this can be found here; Announcing Microsoft Teams optimized for Apple silicon - Microsoft Tech Community

    Users should see a significant performance boost with this release. And for the Intel Macs out there, we're still thinking about you! We have some large performance fixes coming that will help improve overall performance for the Intel version as well. 

    Thanks,
    Sam Cosby, Teams Engineering PM

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  • JohnSteckroth's avatar
    JohnSteckroth
    Icon for Community Manager rankCommunity Manager

    shilocase : I am a community manager for Microsoft Teams. Your post has been forwarded to the team and someone should reach out to you. I've updated the title of your post to stay within our community guidelines. 

    • jwelch's avatar
      jwelch
      Copper Contributor

      JohnSteckroth I am also encountering an identical issue.

       

      Build Info:

      MacBook Pro (16-inch, 2021)

      Chip - Apple M1 Max / 32GB RAM / 1TB SSD

      OS - 12.5.1

      Microsoft Teams Version 1.4.00.34557. It was last updated on 1/20/22.

       

      Issues Experienced

       

      1. System Lag and Poor Responsiveness - The machine will eventually, with few or no applications open, build up substantial amounts of Swap Memory. This is cleared after a restart of the system and doesn't occur if Teams is not used.

       

      2. When attempting to update it provides notice "We will check and install any updates while you continue to work."

      However after attempting as I'm writing this is no update is found and no notification is given.

      I can see that I am many revisions behind however manually installing has not resolved the issues experienced.

      • Aphonicnoise's avatar
        Aphonicnoise
        Brass Contributor

        jwelch turn on the beta channel if you aren’t getting the latest universal binary.  It’s a lot better, though most people using the new version at my shop are getting random kick outs, it still bests the previous experience. 

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