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Teams get link function only shows sharepoint link
Hi,
Team owner A suddenly can't create Teams Link to a pdf, only Sharepoint Link. Owner B can, so can members. Why does this happen?
- IT administration did not change any sharing options
- Troubleshooting Client
- Same problem appears in webapp
- reinstalled App, emptied all Teams App caches, Internet Explorer Caches
- Opened a ticket today and this is what I've got as an answer:
A new Graphical User Interface is being implemented in stages. In a Teams Channel, the ability to choose between a Microsoft Teams and a SharePoint link for a file/folder has been deprecated. Selecting "copy link" for a file/folder in the Channel files tab will only result in a SharePoint link. All users will have access to this capability, and users will not receive a Teams link for a file/folder. This one has been deprecated and will be replaced soon for all users. This is the most recent one, which all users will eventually get owing to the new GUI functionality. As a result, those affected have the new GUI, while those who have the old one will shortly have it altered.
Had a call afterwards and they encouraged me to provide feedback here https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472
I can't see a post about it, but will make one in the coming hours if nobody has beaten me to it.
22 Replies
This is inane, even for Microsoft. We've spent two years on Teams adoption, working to get users happier working in Teams than in SharePoint. Now Microsoft pulls this stunt and sets us back to square one.
I confirmed with Microsoft Unified Support that this feature is in fact gone.
Nice going, guys! Did you ask any user if they wanted this? At the very least, can you make SharePoint links work in Teams? When I create a SharePoint link and then try to open the link in Teams, I get "Hmm...looks like this file doesn't have a preview we can show you." with a Download button (see screen shot below). Incidentally, this link is to an Excel file.
DOWNLOAD? REALLY? Doesn't that negate the whole purpose of cloud-based collaboration?
- agree, and they call themselves hub/platform....then why jump to another place
Mnemikk Thanks for bringing this up, even though I discover it with some delay due to some strange behaviour at a customer of mine... I thought I was seeing ghosts...
I hardly ever react to changes made in 365 - every change is good for some and bad for others... but this one? really?
I don't see how this could be good for anyone? First they push you to Teams - now they push you out again. It's bad for internal user, but for guests it makes using Teams no better than using a SharePoint site without Teams. Especially guests who have their own tenant as well, they are totally lost with this experience.
Same bad decision is made in the Search experience in Teams, where you constantly jump out of Teams to see the content. I wonder if people who decide these things, actually use Teams themselves, cause then you would never ever make this decision.
- up
please upvote this thread
https://feedbackportal.microsoft.com/feedback/idea/b2872de1-f257-ec11-a819-000d3a7bc845 - This update just started rolling this week through our tenant and its causing some issues with people trying to keep the user experience inside of MS teams. Now they can only link to files/folders in SP Online which doesn't land them in teams where they can see the chats and conversation threads for context for the files. Hopefully this is something they will be fixing soon. We had quite a few people using this feature.
I started a post on the feedback portal
https://feedbackportal.microsoft.com/feedback/idea/b2872de1-f257-ec11-a819-000d3a7bc845
I encourage everyone who has problems with this to vote on it and leave a comment with their thoughts and experience
Kind regards
JeroenH.
I got a chat via Teams from a colleague who is having this exact issue.
"I" am on Microsoft Teams Version 1.4.00.31569 (64-bit). It was last updated on 11/30/2021.
and when I go to add things, I can go to the teams desktop app and click on files and then the file / folder and click copy link and then I get teams / sharepoint options.They are on an older version. I asked him to click on check update. He quits Teams nightly so it should be updating his system. I asked him to do a "check update" and his version is a few weeks old I THINK. I am asking him to reply to me.But this this what he see's.I had him go to https://teams.microsoft.com/ and try to do the same thing. He has the same results, it wants to click on COPY instead of Teams / SharePoint option.
- Guys,
I think what's happening is that Microsoft is rolling out the common file sharing experience we have across Microsoft 365 also for sharing files in a Team, so nothing wrong in my opinion just the expected update that is finallly coming there- well, support is a bit slow, still didn't receive a proper answer for this problem - however is this is true, it will complicate the work experience, since people in our tenant like to stay in teams and not click on sharefile links that open up somewhere else...
- This problem started happening for us too, yesterday (Dec 2).
- alright, so I have a feeling this concerns a lot of tenants and might really be a technical error. I am somehow glad about all your infos - I will keep you guys updated - ticket is in progress...
- Hello,
It looks like the same that is happening here
https://techcommunity.microsoft.com/t5/microsoft-teams/ms-teams-copy-link-for-files-doesn-t-provide-teams-link-only/m-p/3014935
I could only reproduce that when the user is a guest, but not with a tenant user- Hi Andres, well thank you for your input - I also found about 5 to 6 Threads in my google search that have the same problem - however none of the threads had a solution, we openend a ticket this morning at MS.
- I am starting to reproduce this in some of the tenants I have access
I can't still find the pattern, but I'll keep testing
