Forum Discussion
A-A-Ron321
Feb 14, 2020Copper Contributor
Teams Email Not Showing
I'm trying to help roll out Teams for my company, but I'm running into an issue with the email integration. I have the email integration enabled in the Teams settings, but when I check the settings f...
- Feb 14, 2020Hi A-A-Ron321
Ok! Let's go through a few things
1.) Have you just enabled that in the Admin Centre? Could be propagation (may take 24 hours)
2.) Are you the owner of the Team? Cases has surfaced on the community that the Team owner needs to select Get Email Address for members to be able to view it
3.) Are you using Exchange online?
4.) The underlying SharePoint site folder hasn't been deleted or renamed?
5.) If you are the owner Can you see this if you go to the Team, select ellipsis next to the Team name (...) > Manage Team > Channels > Select Ellipsis (...) > Get Email Address
6.) Does it show in the web app or the mobile app?
7.) Have you logged out and in after turning it on in the admin centre and clearing your cache?
Let me know how you get on?
Best, Chris
SarahHua
Mar 11, 2021Copper Contributor
This was set up for my Tteam's Channel however not all members of that teams channel is receiving the e-mail directly in their inbox. Have you ran into this issue? If so how did you troubleshoot? Apologies if this is not the route to post questions.