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Mainiac144
Copper Contributor
Nov 10, 2021

Teams calls meeting ends automatically

Hello everyone,

We have rolled out Teams globally and all is well except we have a few users that automatically get disconnected from calls or meetings.  It seems like there is a setting that they get disconnected at 27 minutes.   It is very strange just a handful of users out of thousands.  

  • Hi,

    This happens specifically if there is some kind of a similar process running on the desktop which could be causing the issue with Microsoft Teams. Hence the calls is getting disconnected.

    In my users case the anti-virus used to run a process after every 30minutes which was causing the issue with Teams Client. It could also be a Third Party App conflicting with Teams.

    With Regards,
    Satish U

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